Privacy Policy
Last updated: February 2026
Introduction
Filmvision ("we", "us", or "our") operates the Filmvision AI platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
Information We Collect
Account Information
When you create an account, we collect your email address, name, and authentication credentials. If you sign up using a third-party provider (such as Google), we receive basic profile information from that provider.
Payment Information
Payment processing is handled by our payment provider, Polar. We do not store your full credit card information. We receive only limited billing details necessary to manage your subscription.
User Content
We store the projects, characters, locations, scripts, and other content you create using Filmvision. This includes any images, text, and metadata you upload or generate through our AI services.
Usage Data
We collect anonymized information about how you interact with our service, including pages visited, features used, and actions taken. This data is collected using cookieless analytics (see "Cookies & Analytics" below), meaning no persistent identifiers are stored on your device. This helps us improve the platform.
How We Use Your Information
- To provide, maintain, and improve our services
- To process transactions and manage your subscription
- To send service-related communications
- To respond to your requests and support inquiries
- To detect and prevent fraud or abuse
- To comply with legal obligations
AI Services and Data Processing
Filmvision uses third-party AI services to generate images, video, and other content. When you use these features, relevant portions of your content (such as prompts and reference images) are sent to these AI providers for processing.
AI-generated content is stored in your account. We do not use your content to train our own AI models without your explicit consent.
Data Sharing
We may share your information with:
- Service providers: Third parties that help us operate the platform (hosting, payment processing, AI services, email delivery)
- Legal requirements: When required by law, court order, or governmental authority
- Business transfers: In connection with a merger, acquisition, or sale of assets
We do not sell your personal information to third parties.
Data Security
We implement appropriate technical and organizational measures to protect your data. This includes encryption in transit and at rest, access controls, and regular security assessments. However, no method of transmission over the Internet is 100% secure.
Data Retention
We retain your account information and content for as long as your account is active. If you delete your account, we will delete or anonymize your data within 30 days, unless we are required to retain it for legal purposes.
Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict certain processing
- Request data portability
- Withdraw consent where applicable
To exercise these rights, contact us at the email address below.
Cookies & Analytics
We are committed to minimizing our use of cookies. Filmvision only uses strictly necessary cookies required for core functionality — specifically, session cookies that keep you logged in and remember your preferences (such as your selected theme).
We do not use any tracking cookies, advertising cookies, or third-party cookies that follow you across websites. There is no cookie banner because there is nothing optional to consent to.
Cookieless Analytics
To understand how our platform is used and improve the experience, we use PostHog in cookieless mode. This means our analytics operate entirely without cookies. No persistent identifiers are stored on your device, and individual browsing sessions cannot be linked together. PostHog processes this data on EU-based infrastructure.
Cookies We Use
Below is the complete list of cookies Filmvision sets. All are strictly necessary for the application to function — none are used for tracking or advertising.
| Cookie | Purpose | Duration |
|---|---|---|
| better-auth.session_token | Keeps you logged in and authenticates requests | Session |
| better-auth.last_used_login_method | Remembers how you last signed in (e.g. Google, email) so we can show the right option | 30 days |
| theme | Remembers your dark/light mode preference | 1 year |
| view-mode | Saves your preferred storyboard detail level | 1 year |
| sidebar_state | Remembers whether the sidebar is open or collapsed | 7 days |
| lastProject | Remembers the last project you worked on so we can redirect you there | 30 days |
| activeEpisode_* | Remembers the last episode you viewed within each series project | 30 days |
That's the complete list. No hidden trackers, no surprise cookies.
Children's Privacy
Filmvision is not intended for users under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at: